At our most recent monthly breakfast for church business administrators, Lawrence Swicegood offered great info on Crisis Management.  He runs Clarion Call Marketing.  Very insightful!  Everything from how to be prepared even before a crisis erupts, how to handle and how to do a "post mortem."  Topics, in outline form:

• Everyone is Affected by a Crisis
• Characteristics of a Crisis
• Planning for a Crisis
• Potential Crises for a Church
• Developing a Response Plan
• Internal & External Communications
• Post Crisis Analysis

For more info, contact Lawrence (lswicegood@msn.com) or give us a call at PSK.